GL18NE
Delivery and Shipping
Delivery and Shipping
Shipping
The shipping charges calculated by this web site are for residents of the United States, excluding Hawaii and Alaska residents. Residents in Hawaii or Alaska must call for a freight quote before ordering. Most orders ship within 24 - 48 hours from the time of order. Please allow one week for delivery to most destinations.
Risk of Damage
Ground Shipping (Fedex, UPS, USPS): Hearth and Grill Sales, LLC is responsible for all damage on Ground orders. Shipping insurance is included at no charge on all items that ship Ground. All claims must be submitted within 48 hours of delivery of product.
LTL Freight: Hearth and Grill Sales, LLC is responsible for all damage on LTL Freight orders. Shipping insurance is included at no charge on all items that ship LTL Freight. All claims must be submitted within 48 hours of delivery of product.
Collections
A 30% collection fee will be added to all accounts that are found to be uncollectable and forwarded to our attorney. This will also apply to purchases made with invalid credit cards, failed Pay-Pal transactions or credit card stop payments that do not comply to our terms and conditions.
For use with propane, purchase item W175-0347 Conversion Kit.
With the Napoleon Fiberglow ª 18 Gas Log Set you can transform your tired wood fireplace into an efficient work of art. The Fiberglow ª 18 installs with ease, only needing your existing gas line. The Fiberglow ª 18Õs hand painted logs are unique to every box and NapoleonÕs exclusive fiber burner produces the highest and most realistic flames in the industry. The heat that the Fiberglow ª 18 produces warms the logs as well. They radiate the heat out into your space making you cozy and warm while enjoying an effortless fire. There is no remodelling required for the Fiberglow ª 18 Gas Log Set. It uses your existing wood burning fireplace space to vent.
Gas Log Sets include Electronic Ignition Gas Valve, Built In Adjustable Flame Heat Control, Phazeramic Burner and Logs with Large Charcoal Embers, On/Off Switch, Grate, Andirons, Damper Clamp, 5 lbs. Lava Rock / Cinders, 50% Flame Adjustment for Maximum Comfort and Efficiency.
OPTIONS & ACCESSORIES
MEDIA
ÊÊADDITIONAL PRODUCT FEATURES
- Infrared heat radiates back into the room for additional heat
- Complete with solid cast iron andirons & grate, large charcoal embers and 5 lbs. lava rock/cinders
- 100% electric ignition
- Back-up control system ensures reliable use, even during power failures
- 50% flame/heat adjustment for maximum comfort and efficiency
- Packaged as one complete system for ease of installation
- Available in clean burning natural gas or propane
- Turn on and off with the flick of a switch
- Controls are hidden from view but easy to access
Payment & Security
Payment methods
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