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Delivery and Shipping
Delivery and Shipping
Shipping
The shipping charges calculated by this web site are for residents of the United States, excluding Hawaii and Alaska residents. Residents in Hawaii or Alaska must call for a freight quote before ordering. Most orders ship within 24 - 48 hours from the time of order. Please allow one week for delivery to most destinations.
Risk of Damage
Ground Shipping (Fedex, UPS, USPS): Hearth and Grill Sales, LLC is responsible for all damage on Ground orders. Shipping insurance is included at no charge on all items that ship Ground. All claims must be submitted within 48 hours of delivery of product.
LTL Freight: Hearth and Grill Sales, LLC is responsible for all damage on LTL Freight orders. Shipping insurance is included at no charge on all items that ship LTL Freight. All claims must be submitted within 48 hours of delivery of product.
Collections
A 30% collection fee will be added to all accounts that are found to be uncollectable and forwarded to our attorney. This will also apply to purchases made with invalid credit cards, failed Pay-Pal transactions or credit card stop payments that do not comply to our terms and conditions.
30005105
Vermont Castings no longer has replacement Honeywell Radio Frequency Valves or Remote transmitters. Replacement kits have been designed for the units in the field that had the Radio Frequency Comfort Control System installed and now have valve failure. When installed, the units will be the same as the current Vermont Castings Stardance SDDVTC models. The kits include the NG control plate assembly (valve, pilot etc.), new rear shroud with junction box, new fan assembly, remote control, new rating label, instructions and current manual. For LP, a conversion kit (item 20300126) needs to be ordered as well.
Payment & Security
Payment methods
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