COL-3629
Delivery and Shipping
Delivery and Shipping
Shipping
The shipping charges calculated by this web site are for residents of the United States, excluding Hawaii and Alaska residents. Residents in Hawaii or Alaska must call for a freight quote before ordering. Most orders ship within 24 - 48 hours from the time of order. Please allow one week for delivery to most destinations.
Risk of Damage
Ground Shipping (Fedex, UPS, USPS): Hearth and Grill Sales, LLC is responsible for all damage on Ground orders. Shipping insurance is included at no charge on all items that ship Ground. All claims must be submitted within 48 hours of delivery of product.
LTL Freight: Hearth and Grill Sales, LLC is responsible for all damage on LTL Freight orders. Shipping insurance is included at no charge on all items that ship LTL Freight. All claims must be submitted within 48 hours of delivery of product.
Collections
A 30% collection fee will be added to all accounts that are found to be uncollectable and forwarded to our attorney. This will also apply to purchases made with invalid credit cards, failed Pay-Pal transactions or credit card stop payments that do not comply to our terms and conditions.
Aesthetics
- Louverless design delivers a clean and elegant appearance that captures the look and feel of a true masonry fireplace.
- Large glass viewing area provides a substantial opening for the ultimate viewing experience from anywhere in the room.
- Large andirons deliver an attractive addition to the overall aesthetics and helps keep the logs stable and in place.
Comfort
- Ceramic glass allows radiant heat to transfer into the room and also provides exceptional heat resistance.
- Combustion control allows for customized heating performance and enhanced burning efficiency.
Design Versatility
- Retractable doors help add to the open appearance and exceptional viewing area by sliding into the sides of the frame and out of sight.
- Pocket fire screen adds the benefit of a low cost spark arrester that moves out of sight with the doors.
- Custom brick refractory complements the attractive masonry appearance and takes advantage of the full height of the firebox.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
