IF-BTSR
IF-BTSR is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
Shipping
The shipping charges calculated by this web site are for residents of the United States, excluding Hawaii and Alaska residents. Residents in Hawaii or Alaska must call for a freight quote before ordering. Most orders ship within 24 - 48 hours from the time of order. Please allow one week for delivery to most destinations.
Risk of Damage
Ground Shipping (Fedex, UPS, USPS): Hearth and Grill Sales, LLC is responsible for all damage on Ground orders. Shipping insurance is included at no charge on all items that ship Ground. All claims must be submitted within 48 hours of delivery of product.
LTL Freight: Hearth and Grill Sales, LLC is responsible for all damage on LTL Freight orders. Shipping insurance is included at no charge on all items that ship LTL Freight. All claims must be submitted within 48 hours of delivery of product.
Collections
A 30% collection fee will be added to all accounts that are found to be uncollectable and forwarded to our attorney. This will also apply to purchases made with invalid credit cards, failed Pay-Pal transactions or credit card stop payments that do not comply to our terms and conditions.
The smallest, lightest remote available for millivolt fires- the Firebug doesn't detract from your flames. You can get the “picturesque†look with this versatile remote- buried or hidden in fire glass, stone, or your logs for ease of accessibility and clean appearance.
Requires the download of the i-Flame App (FREE) from the iTunes store or Google Play Store.
Download iTunes App - FREE
Download Google Play App - FREE
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.