PRIMO48ST
Delivery and Shipping
Delivery and Shipping
Shipping
The shipping charges calculated by this web site are for residents of the United States, excluding Hawaii and Alaska residents. Residents in Hawaii or Alaska must call for a freight quote before ordering. Most orders ship within 24 - 48 hours from the time of order. Please allow one week for delivery to most destinations.
Risk of Damage
Ground Shipping (Fedex, UPS, USPS): Hearth and Grill Sales, LLC is responsible for all damage on Ground orders. Shipping insurance is included at no charge on all items that ship Ground. All claims must be submitted within 48 hours of delivery of product.
LTL Freight: Hearth and Grill Sales, LLC is responsible for all damage on LTL Freight orders. Shipping insurance is included at no charge on all items that ship LTL Freight. All claims must be submitted within 48 hours of delivery of product.
Collections
A 30% collection fee will be added to all accounts that are found to be uncollectable and forwarded to our attorney. This will also apply to purchases made with invalid credit cards, failed Pay-Pal transactions or credit card stop payments that do not comply to our terms and conditions.
PRIMO48ST
Shown with required clean face trim and media (not included). This model requires the purchase of the following additional items:
- Heat Management System (1 Required andÊ2 recommended for complete heat control w/ wall switch)
- Crushed Glass Media - 1 Required
- Power Vent - 1 Required
- Wire Harness - 1 Required
Includes:
- 31,000 - 45,000 BTU/Hour Input (NG)
- 33,000 - 45,000 BTU/Hour Input (LP)
- RC300 remote control
- Multi-colored LED lights
Note:ÊIt is recommended to use suction cups to install glass on appliance (suction cups not included)
Note: We are only authorized to sell this product in our local service territory (see below). All orders placed shipping outside this radius will be cancelled.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
